“Personal information” is information or an opinion about an identified individual or an individual who is reasonably identifiable, whether true or not and whether the information or opinion is recorded in a material form or not.
Austbrokers Limited may collect personal information about an individual in a variety of ways, including when an individual interacts with Austbrokers Limited in person or electronically, for example when an individual accesses our website.
Austbrokers Limited will only collect personal information about an individual where the information is reasonably necessary for one or more of our functions or activities. The kinds of personal information collected and held, how that information is collected and held and the purposes for which that information will be collected, held, used and disclosed will depend on the circumstances.
Examples of instances where personal information may be collected by Austbrokers Limited include:
Examples of the kinds of personal information Austbrokers Limited may collect and hold include:
Austbrokers Limited will take reasonable steps to ensure that the personal information that is collected, used or disclosed by it is complete and up to date. Austbrokers Limited will only collect personal information about an individual from that individual unless it is unreasonable or impractical to do so.
At or before, or if that is not practicable, as soon as practicable after, the time that the personal information is collected, Austbrokers Limited will take reasonable steps to ensure that the individual is aware of the matters required by the Australian Privacy Principles, including:
If Austbrokers Limited collects personal information about an individual from someone else, Austbrokers Limited will take reasonable steps to ensure that the individual is aware that Austbrokers Limited has collected the information and of the above matters.
Austbrokers Limited will only use or disclose this personal information for:
Examples of instances where Austbrokers Limited may disclose personal information about individuals to third parties include disclosure to providers of services to Austbrokers Limited, government agencies, regulatory authorities, related bodies corporate of Austbrokers Limited and professional advisers of Austbrokers Limited. Austbrokers Limited requires its service providers to keep the personal information confidential and not use it for any purpose other than performing those services.
Austbrokers Limited is unlikely to disclose personal information to overseas recipients.
Austbrokers Limited will take reasonable steps to ensure that the personal information that it holds is protected from misuse, interference and loss and from unauthorised access, modification and disclosure.
Austbrokers Limited will also take reasonable steps to ensure that personal information it holds that is no longer necessary for the disclosed purpose is destroyed or permanently de-identified, subject to any legal obligation to keep the personal information for any required period of time.
At the request of an individual, Austbrokers Limited will, in most circumstances, provide access to an individual to any personal information that is being held by Austbrokers Limited about that individual.
There are certain circumstances where Austbrokers Limited will not provide an individual access to such personal information in accordance with the Act. These circumstances include where providing access would have an unreasonable impact on the privacy of others, where providing access would reveal commercially sensitive information about the organisation or where providing access would be unlawful.
An individual can seek access to, and update or correct, any personal information that is being held by Austbrokers Limited about that individual by contacting us here.
Austbrokers Limited may amend this Policy from time to time.
This Policy as amended from time to time is to be placed on the Austbrokers Limited intranet and website and is also available upon request.
If a person has any concern, query or complaint about:
they are to be referred to the Company Secretary/Chief Financial Officer.
Austbrokers Limited takes complaints very seriously and will respond shortly after receiving written notice of the complaint.
Approved 12 March 2014.